FAQ
What can I expect from a Bespoke Service Consultation?
A Bespoke Service Consultation is conducted from our studio located in Quince Cottage Collectables, 1 Franklin Road, Paparoa, Northland.
A consultation lasts approximately an hour and a half and begins with 10 insightful questions from a Profiling Questionnaire we spent three years developing with our Pilot Trial clients (you can find out about their experiences under ABOUT/TESTIMONIALS).
The olfactory bulb (situated at the base of your brain) intuitively recognises the therapeutic properties your body needs and knows which ones offer the support you need. This part of the process sets the client experience as well as the end perfume apart from another. From this unique selection of ingredients, chosen by you, we design your perfume. No two perfumes are ever the same and your formula will never be replicated for anyone else.
Gifting us with an opportunity to design an exclusive signature scent that embodies your personality and increases your sense of wellbeing, is a priviledge and joy.
If you’re trying to think of a special gift for a bride, groom or someone celebrating a significant birthday, clients repeatedly tell us this is the ultimate pampering experience.
Can I expect natural perfume to last on skin as long as synthetic perfume?
Everyone’s body chemistry is unique so this will vary from person to person. However, essential oil molecules perform their work of balancing, re-energising and calming once they are absorbed into skin and enter our capillaries and bloodstream. You can expect natural perfume to last on skin for between 3-6 hours. Ambergris tincture is the natural fixative used to open the scent molecules and make it ‘bloom’.
Is it necessary to test natural perfume on skin?
We strongly suggest testing a natural perfume on skin because your own pheromones activate the scent and change it into something unique. There are Teaser Samples designed for this purpose. Natural ingredients are capable of causing an allergic reaction on some skin types and it's impossible to predict how your skin type will react.
Will I notice the therapeutic and psychotherapeutic effects of my perfume?
Neuro-science teaches that new neural pathways are created through mindfulness and intention. Being mindful of your perfume’s therapeutic properties as you apply it will bring increased awareness of the subtle shifts as they occur. Much like taking vitamins, implementing an exercise ritual, making healthy eating choices, the benefits occur subtly in body, mind and soul. Paying more attention develops greater awareness.
How does pure, natural perfume differ from other perfumes?
Essential oils are distilled from the flowers, seeds, resins, roots, leaves and peels of plants. The ingredients are real and ‘alive’. They have beneficial effects on every part of our bodies. All other perfumes contain synthetic derivatives that work against our endocrine (hormonal) system, disrupting hormonal balance, leading to infertility, moodiness and general ill health.
Have you ever wondered how synthetic perfume aroma chemicals are able to project up to 5metres from the wearer's body? Natural perfumes tend to stay within a 1metre radius of the wearer working to balance, elevate and subtly shift perceptions … and smell divine. Natural perfumes are worn for your pleasure and those invited into your personal space … not for everyone else.
Can I spray The Olfactory perfumes on my clothes?
Pure natural perfume is designed to be sprayed on skin so it can be readily absorbed and work on balancing the body. It is not until the molecules are absorbed into the blood stream that the therapeutic properties are able to begin their work.
Some natural extracts will stain fabric so avoid spraying on clothing.
What is used to dilute the perfume?
We use undenatured 96% food grade alcohol crafted by a master distiller here in New Zealand. Fractionated coconut oil options are available if desired.
What is the shelf life of a natural perfume?
The Olfactory sustainable bamboo case was designed to protect our perfumes from direct sunlight, which reduces the lifespan of any perfume. When stored below 25C your perfume will only improve with age, much like wine ... if you can keep it that long!
Do you offer refunds if I get an allergic reaction to the perfume?
It is impossible for us to predict who will have an allergic reaction to the natural ingredients in our perfumes. As a safety precaution we strongly suggest everyone skin test by either visiting our major stockist, WORLD Beauty Store, or by purchasing Teaser samples online before investing in a Luxe or Deluxe giftbox.
What happens if a refill doesn't fit my original bamboo case?
Because of the natural fibres used to compose our customised bamboo cases, each is bespoke in nature and may vary in size. This means, that on the rare occasion, some refills may not fit an original bamboo case. If this is the case, please contact us and we will arrange a replacement.
Do you ship internationally?
Yes, we ship internationally upon request.
International shipping rates will be advised upon enquiry via email.